Automated Google Reviews
Get more Google reviews — automatically
Most salons and med spas ask for reviews at the wrong time, or don't ask at all. Continuum sends a review request 90 minutes after every appointment — and routes 5-star ratings directly to Google while keeping negative feedback private.
Why 90 minutes?
Ask too early and it feels pushy — the client is still in their car. Ask the next day and they've moved on. The 90-minute window hits the sweet spot: the experience is fresh, the client is relaxed, and they're happy to share feedback.
SMS open rates are 98% vs 20% for email. When you text a review request, it gets read. When you email it, it sits in a promotions folder forever.
The 5-star review funnel
90 minutes after every appointment
Continuum sends an SMS automatically — no front desk involvement. The timing is intentional: the client has left, settled in, but the experience is still fresh.
5-star ratings go to Google
When a client rates 5 stars, they get a one-tap link to your Google Business Profile. No extra steps, no friction — just a direct path to a public review.
Below 5 stays internal
Negative feedback never hits Google. You see it privately so you can follow up and resolve the issue. Your online reputation stays protected.
98%
SMS open rate vs 20% for email
90 min
Optimal timing post-appointment
100%
Automated — zero front desk work
Stop hoping clients leave reviews. Automate it.
14-day free trial. No credit card required. Setup in 5 minutes.
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